Privacy Policy
Last Updated: April 4, 2026
We take your privacy seriously. This privacy policy explains what information we collect, how we use it, and your rights regarding your data.
Data Controller: Jigsaw Puzzle Online
Contents
1. Information We Collect
Account Information
When you create an account, we collect:
- Email address
- Password (securely hashed before storage)
- Username
- Avatar image (optional)
This information is used to:
- Create and manage your account
- Enable login and authentication
- Display your profile to other players
- Send password recovery emails
Puzzle and Game Data
When you create or solve puzzles, we collect:
- Puzzle images you upload (PNG/JPEG, max 5MB each)
- Puzzle settings: dimensions, piece count, difficulty, protection options
- Puzzle state: which pieces are placed, rotations, completion progress
- Puzzle creation and modification timestamps
This information is used to:
- Generate and display your puzzles
- Save your progress so you can resume later
- Support multiplayer puzzle solving
- Display puzzle metadata in room listings
Multiplayer Session Data
During active multiplayer sessions, we process (but do not permanently store):
- Your cursor position and movements
- Piece movements and rotations
- Chat messages
- Session duration and your connection status
This data is used to:
- Synchronize gameplay between players in real-time
- Enable collaboration on puzzles
- Display your actions to other players
Important: Piece positions and rotations are saved to complete your puzzle progress. However, cursor positions and chat messages are real-time only and not permanently stored.
Cookies and Session Tokens
We use the following essential cookies for authentication and functionality:
- Authentication tokens (to keep you logged in)
- Session cookies (for security)
- Theme preference (to remember your dark/light mode choice)
We do not use tracking cookies or sell cookie data.
Logs and Analytics
We collect:
- Application error logs (to fix bugs)
- Basic performance metrics (to keep the service running smoothly)
This helps us identify problems and improve the platform.
2. How We Use Your Information
We use your information to:
- Create and manage your account
- Enable puzzle creation, saving, and solving
- Support real-time multiplayer gameplay
- Keep you logged in and secure your account
- Detect and prevent abuse or fraud
- Fix bugs and improve the platform
- Comply with legal obligations
We only use your data for these purposes and do not sell or share it for marketing.
3. Legal Basis for Processing
We process your information based on:
Contractual Necessity
Your account and puzzle data are necessary to provide the service you've purchased or signed up for.
Legitimate Interest
We process logs and analytics for security, fraud prevention, and service improvement.
Consent
If you enable optional analytics or marketing communications, we process that data based on your consent, which you can withdraw anytime.
6. Data Retention
Account Data
Kept as long as your account is active. Deleted within 30 days if you delete your account.
Puzzle Data
Kept as long as your account is active. Deleted when you delete the puzzle or your account.
Multiplayer Session Data
Not stored persistently. Deleted when the session ends.
Logs
Retained for up to 90 days for debugging and security purposes.
7. Your Rights
Depending on your location, you may have the right to:
Access — Request a copy of your personal data
Correction — Update or correct inaccurate information
Deletion — Request deletion of your data (right to be forgotten)
Portability — Request your data in a portable format
To exercise any of these rights, contact us at privacy@jigsawpuzzle.online with a description of your request. We'll respond within 30 days.
8. International Users
GDPR (European Union)
If you're in the EU, you have additional rights under GDPR, including the rights listed above. If you believe your data is processed unlawfully, you can lodge a complaint with your local data protection authority.
CCPA (California)
If you're a California resident, you have the right to know, delete, and opt out of the sale of personal information (note: we don't sell your data anyway).
UK GDPR
UK residents have similar rights as EU residents under UK data protection law.
9. Children's Privacy
This service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has created an account, we will delete that account and associated data.
10. Security
We use industry-standard measures to protect your data from unauthorized access, alteration, and deletion. However, no method of internet transmission is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
11. Changes to This Privacy Policy
We may update this privacy policy from time to time. When we make material changes, we will notify you via email or by posting a notice on the platform. Your continued use of the service after changes constitutes your acceptance of the updated policy.
12. Contact Information
If you have questions about this privacy policy or want to exercise your rights, please contact us:
Email: privacy@jigsawpuzzle.online
Data Controller: Jigsaw Puzzle Online
We aim to respond to all inquiries within 30 days.
Last updated: April 4, 2026
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